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iPad Email Problems (Is the iPad connected to Students Wifi? (yes (Is the…

- - - - yes
        
        Has the student attempted to set up an exchange account for the mail app?
        
        yes
        
        Is the iPad asking to verify the account in the settings under 'Mail'?
        
        yes
        
        Delete the account and start over with the instructions from the school website
        
        no
        
        Is the student sure they entered in the correct username and password?
        
        2 more items...
        
        no
        
        Follow the steps on the school website to set up a new email and try again
      - no
        
        Update it and try again