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WEEK 8: Emotional Intelligence (facts (person with high emotional…
WEEK 8: Emotional Intelligence
facts
person with high emotional intelligence can recognise various emotions and better manage it
IQ alone does not predict effective leadership and therefore organisational success
refer to competencies related to one's ability to recognise, understand and manage their own emotions as well as those of others they interact with
perennial difficulties associated with "identifying" those with "potential" to become leaders with organisations
the behavioural and contingency theories found simple possession of such traits to be insufficient for achieving success at organisational-level
at the upper echelons of organisations, technical competencies are of lower importance, must look beyond
effective leaders have unique traits - intelligence, determination, vision
empirical evidence that supports a positive relationship between emotional intelligence and leader/ organisational performance. I.e. great emotional intelligence = great importance performance
make effective leaders
can be learned - managers can be trained on emotional intelligence through structured long-term training programs
self-management skills
self-awareness
self - aware individuals
are neither overly critical or unrealistically optimistic - they value honesty with oneself as well as with others, aware of what they capable of.
understand how their feelings affect them, others and their job performance
have a deep understanding of one's emotions, strengths, weakness, needs and drives
have a solid understanding of their values and goals
identifying self - aware individuals
frank in admitting failure
recognise and highlight their limitations as well as strengths
ability to speak accurately and openly about their emotions and the impact they have on their work
self-regulation
those with self-regulation are not bound or controlled by their feelings, they control their feelings
they can control feelings and use them to their advantages an convert to a productive outcome
extreme displays of negative emotion unlikely to result in effective leadership
why does self - regulation matter?
in highly volatile environments where one's adaptability dictates survival and success, self - regulations enhance one's adaptability to change and evolve
can lead to greater integrity in leaders
leaders in control of their feelings are more likely to create trusting and inclusive work environments
motivation
effective leaders
have a desire to achieve beyond expectations - their own as well as everyone else's
they want to achieve for the sake of achievement and not necessarily for external rewards-
continuously attempt to raise the performance and track progress
are better equipped to deal with failure, especially when combined with self - regulation
have a strong passion for what they do ( those with leadership potential included )
relationship - management skills
empathy
Thoughtfully considering other's feelings along with additional factors when making decsions
Why empathy?
Rapid rate of globalisation
Increasing reliance on teams
War on talent (i.e. mentoring and coaching)
social skill
a core task of being a leader is 'managing relationships' with others - above, parallel, and below
culmination of others dimensions emotional intelligence - allows competency in other dimensions to be employed
Those with strong social skills:
Wide Network within and outside organisation
Find it easy to establish common ground with a diverse range of people
can be learned
Nurture also plays a significant role
however, age does not guarantee heightened emotional intelligence
requires sincere desire and commitment from the learner
emotional intelligence increases with age (i.e. maturity)
easier to learn regression analysis than empathy
Genetic component to emotional intelligence
the limbic system learns best through motivation, extended practice and feedback
training the limbic system takes a lot longer than training the neocortex governing analytical and technical ability
Emotional intelligence a product of the brain's limbic system governing feelings, impulses and drives