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917 (App already downloaded (Receives SMS (Clicks 'FREE volume…
917
App already downloaded
Receives SMS
Clicks 'FREE volume boost' on the menu
Redemption
SMS confirmation
VB reflects on dashboard
Consumption
End
Receives SMS
Error on launching app
Re-download app
Error on launching app
Calls hotline
Hotline to setup request manually
SMS Confirmation
Consumption
1 more item...
SMS notification
App download
Registration
Redemption
SMS confirmation
VB reflects on dashboard
Consumption
End
Receives SMS
Downloads app
Register
Clicks 'FREE volume boost' on the menu
Redemption Error
Provisioned VB
SMS Notification: Error
Full consumption of remaining VB
Clicks 'FREE VB'
2 more items...
Outstanding Balance
Settles Bill
Clicks 'FREE VB'
SMS Confirmation
1 more item...
SMS Notifcation
App download
Registration
Checks the FREE VB
Calls hotline to increase/change VB or transfer to friend
Hotline declines; redirect to FAQ
Reads FAQ
Launches app
Clicks 'FREE VB'
1 more item...