Roles and Responsibilities of E-Tutor
Information Provider/Access Enabler
Initial Assessor
Advice and Guidance Provider
Learning Facilitator
Champion online learning
Provide pre-course guidance to online learners
Implement online learning contracts
Develop and online relationship with the learner
Initiate activities that will facilitate and support online learning
Continually evaluate progress of learner
Denis, B., Watland, P., Pirotte, S., & Verday, N. (2004, April). Roles and competencies of the e-tutor. In Networked learning 2004: a research based conference on networked learning and lifelong learning: proceedings of the fourth international conference, Lancaster (pp. 150-157).
Barker (2002)
"pastoral care" of students
moderating conferences
acting as mentor
doing quality control of other e-tutors' work
Ryan et al (2000)
educational facilitator
nutruring online collaboration
creating an atmosphere of openness
assuring all participants their contributions are valued
building rapport within the group
Lentell (2003)
Facilitator and guide of the students
Simpson (2002)
Academic Support
Counselling Support
Leclercq & Denis (1994)
Methodological and content expertise support
Providing feedbacks and assessment
Charlier (2000)
Transmission of Knowledge (expert)
building new knowledge (mentor)
group collaboration to build new knowledge (group and student counsellor)
Denis (2003)
Support of starting activities
Solve technical problems
answer content questions
support methodology requirements
enhance metacognition process
assess student's work and provide "pastoral care"
Daele & Docq (2002)
Social Role
Organisational Role
Pedagogical Role
Technical Role
Definition of e-Tutor
Someone who interacts directly with learners to support their learning process when they are separated from the tutor in time and space for some or all these direct interactions
Central Roles
Peripheral Roles
Advisor / Counsellor
Assessor (formative and summative)
Process Facilitator
Technologist
Metacognition Facilitator
Resource Provider
Content Facilitator
Co-Learner
Researcher
Designer
Manager ./ Adminidtrator
Goold, A., Coldwell, J., & Craig, A. (2010). An examination of the role of the e-tutor. Australasian Journal of Educational Technology, 26(5).
Salmon (2003)
Responding to contributions of inline discussions
Building on contributions of online discussions
Facilitating learner's transition into the online environment
Facilitating the learner through the comolexities of the learning activities
Collison et al (2000)
being aware of all postings within discussion forums
encouraging participation
keeping track of involvement of students
keeping the discussion focused
encouraging higher order thinking
Cox et al (2000)
Continual reappraisal in an
environment where technology change is constant.
Lee & Lim (2010)
Cognitive/ Intellectual Role
Managerial/ Organisational Role
Social Role
Technical Role
Packham, G., Jones, P., Thomas, B., & Miller, C. (2006). Student and tutor perspectives of on-line moderation. Education+ Training, 48(4), 241-251.
Paulsen (1995); Berge (1995); Collins & Berge (1996)
Technical Advisor
Facilitator
Manager
Salmon (2000)
Effective Managers
Practical Technical Skills: use of e-mail, discussion forums, chat facilities, video conferencing tools, awareness of website development tools
Engaging the learner in the learning process, Questioning and listening skills, providing direction and support, managing online discussions, building online groups, developing online relationships,Providing feedback, managing discussions to encourage knowledge sharing and interactivity
Monitoring the learning process, Evaluating the process of teaching and learning process, adapting and changing teaching and courses to accommodate the specific needs of e-learners
KOHUTOVÁ, L. (2008). A new role of an English teacher: an e-tutor (Doctoral dissertation, Masarykova univerzita, Pedagogická fakulta).
Coaching
Assessing
Providing subject-matter expertise
Motivating
Providing technical support
Gerard (2002)
Supporting learners
Designing the course
Ensuring Quality
Higgison (2000):2.3
Managing a course
Guiding students throughout the learning experience
Motivating learners
Intewracting with the learners
Assessing learners
Dealing with any conflicts or difficulties
Higgison (2000): 3.1
Facilitating and nurturing a learning community
Facilitating Communication
Monitoring Attendance and Contributions
Supporting process-related activities
Providing access to administrative and other support
Providing sensitive online instruction and moderation
Guiding students through the curriculum
Motivating
Tolerating differences
Helping learners to achieve their objectives
Shepherd (2002)
PEdagogical Role concerned with learning
Technical Role concerned with the computers and the networkstext
Creative Role concerned with the development of engaging events
Berge (1995)
Technical Role
Pedaagogical Role
Managerial (organisational, procedural, administrative) Role
Social Role
Work with IT. teach students how to use IT and help them with technical problems
Agenda, Goals and Deadlines setting, Timetable creating, Decisions making
Leading students to collaboration, showing them how to self-reflect
Creating friendly atmosphere, developing group cohesiveness and promoting human relationships, maintaining communcation.
Hootstein (2001)
Instructor
Social Director
Program Manager
Technical assistant
Duggleby (2000)
Welcoming learners
Encouraging and motivating
Monitoring progress
Ensuring learners are working at the right pace
Giving information, expanding, clarifying and explaining
Giving feedback on learner's work
Ensuring learners are meeting the required standards
Ensuring the success of conferences
Facilitating a learning community
Giving technical advice and support
Ending the course
Bringing a fresh perspective to learning with new media and technological inputs
Assigning learning objectives in an online tutoring space
Using appropriately suitable media format for content delivery
Provoking responses from learner : Active Online Learning
Discussing optimal content length and time for online tutoring
Proving that learning took place in an online tutoring setup
Leveraging analytics for delivering tailored tutoring solutions