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PH Passed Away (TASK (Claims paid (Death Cert Rec'd (Paid annual (good…

- - - - Paid annual
        
        good will cx? 2. cx 3. use 'annual - claims paid' template
      - within COP
        
        1.low value/good will cx? 2. cx and advise remaining payments will continue to collect
      - Passed raised date but not yet collected
        
        good will cx? 2. cx 3. use 'instlaments - claims paid' template
      - policy in inital
        
        hmm this comination does not seem possible, please try again
      - Middle of instalment period
        
        good will cx? 2. cx 3. use 'instlaments - claims paid' template
      - cx renewal
        
        cx renewal 2. use 'cancellation at rneewal' template
    - - Paid Annual
        
        advise we need death cert
      - Within COP
        
        advise we need death cert
      - Policy in inital
        
        hmm this comination does not seem possible, please try again
      - cx renewal
        
        advise we need death cert
      - Passed raised date but not yet collected
        
        advise we need death cert
      - middle of instlament period
        
        advise we need death cert
  - - - Paid annual
        
        cx and use 'annual - no claims paid' template
      - Within COP
        
        1.low value/good will cx? 2. cx and advise remaining payments will continue to collect
      - passed raised date but not yet collected
        
        cx at next raised date 2. use 'instlament - no claims paid and premium rasied"
      - Policy in inital
        
        cx and use new template *
      - middle of instlament period
        
        cx at next raised date 2. use 'instlament - no claims paid and within instlament period'
      - cx renewal
        
        cx renewal 2. use 'cancellation at rneewal' template
    - - Middle of instalment period
        
        advise we need death cert
      - Passed rasised date but not yet collected
        
        advise we need death cert
      - Within COP
        
        advise we need death cert
      - Policy in inital
        
        advise we need death cert
      - cx renewal
        
        advise we need death cert
      - Paid annual
        
        advise we need death cert
- - - - Within COP
        
        1.low value/good will cx? 2. cx and advise remaining payments will continue to collect
      - Policy in intial
        
        hmm this comination does not seem possible, please try again
      - Passed raised date but premium not collected
        
        good will cx? 2. cx 3. use 'instlaments - claims paid' template
      - cx renewal
        
        cx renewal 2. use 'cancellation at rneewal' template
      - Middle of instalment period
        
        good will cx? 2. cx 3. use 'instlaments - claims paid' template
      - paid annual
        
        good will cx? 2. cx 3. use 'annual - claims paid' template
    - - Middle of instalment period
        
        advise we need death cert
      - Passed raised date but premium not collected
        
        advise we need death cert
      - Within COP
        
        advise we need death cert
      - Policy in intial
        
        advise we need death cert
      - cx renewal
        
        advise we need death cert
      - paid annual
        
        advise we need death cert
  - - - Within COP
        
        advise we need death cert
      - Policy in intial
        
        advise we need death cert
      - Passed raised date but premium not collected
        
        advise we need death cert
      - cx renewal
        
        advise we need death cert
      - Middle of instalment period
        
        advise we need death cert
      - paid annual
        
        advise we need death cert
    - - Within COP
        
        cx and play scripting
      - Policy in intial
        
        cx and play scripting
      - Passed raised date but premium not collected
        
        cx and play scripting
      - cx renewal
        
        cx renewal 2. use 'cancellation at rneewal' template
      - Middle of instalment period
        
        cx and play scripting
      - paid annual
        
        good will cx? 2. cx 3. use 'annual - claims paid' template