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Email Management (Dependent Modules (Claims, Request and Order, End-User…
Email Management
Dependent Modules
Claims
Request and Order
End-User Portal
WorkFlows
2. Setting up Email Configuration
a. Email Template (GMS)
Configure Email Template Actions
Configure Email Template Business Rules
Configure General Email Template Details
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b. Email Scanning and Mapping Rules (GMS)
Configure General Details of Email Scanning
Set up Search Criteria
Set Up Mapping Criteria
c. Unaffliated Emails
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(MS)
Manually attach emails
1. Pre-requisites
Dependent modules
a. Global System Configuration for Emails
Configure Email Setttings Section
b. Tenant System Configuration for Emails
Configure Email Template Settings
Configure Unaffliated Email Settings