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DISCOVERY (Operations (Interfaced hotel (Pre Arrival
Check in
Check…
DISCOVERY
Operations
- Pre Arrival
- Check in
- Check out
- LE redemption
- Claim
- Pre Arrival
- Check in
- Check out
- LE redemption
- Stay report file submission
- Claim
New Hotel Configuration
- Contract agreement to be signed
- New hotel form
- Hotel configuration form
- Hotel code mapping workbook
- Hotel integration : Interfaced / Non interfaced
- Initial membership invitation
- Training & Go live
HCP
- Profile Look up
- LE Redemption
- Claims
-
Distribution: OCM + PMS
- Member Rates
- GHA Rates
- Brand.com Rates
- EDM Rates
Programm Overview
- GHA Intro
- DISCOVERY Overview
- UTC Intro
- Member Level & Benefits
- LE
Marketing
- Time based offers
- Destination offers
- EDM: GHA & Alila
Reports & Analytics
- Monthly Report to Hotel
- Quarterly Report to Owner
- Analityc dahsboards