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TOPIC 10 (COMMUNICATION MODELS (SENDER: One who initiates the…
TOPIC 10
PROJECT COMMUNICATIONS MANAGEMENT (PCM)
Keeping everybody in the loop about project information
Provide critical links among people and necessary information
PM spends 90% of time communicating
PCM involves gathering information to create, distribute, store, retrieve and dispose of project related information according with the Communications Management Plan (CMP)
PROJECT COMMUNICATIONS MANAGEMENT (PCM)
Well planned
PCM lead to
ultimate success
of the project
Inadequate communications planning may lead to misunderstanding, delay in message delivery or insufficient communication to the stakeholders
Effective communication means that the information provided is in the
right format, right time, right audience and right impact
COMMUNICATION REQUIREMENTS ANALYSIS
Figuring out what kind of communication stakeholders need, i.e types and format
Share important and relevant information to every member
Team Size Formula: n(n-1)/2
e.g 4 stakeholders = 4(4-1)/2 = 6
COMMUNICATION MODELS
SENDER:
One who initiates the communication
ENCODE:
Translate thoughts/ideas into languages
MESSAGE AND FEEDBACK-MESSAGE:
Output of encoding
MEDIUM
: Object to transmit the message
NOISE:
Message interference e.g unfamiliar technology, distance
RECEIVER:
One who gets the messages
DECODE:
Translate message back into thoughts/ideas