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Lead Qualification Process (Enquiry Received (Verification call (If…
Lead Qualification Process
Enquiry Received
Verification call
If Verified
Lead Qualified
Lead not qualified
If not verified
1st Call & Email attempt made
If verified, standard process as above
If not verified
2nd Call & Email attempt made
If verified
follow standard process as above
If not verified
Make 3rd Call
Call on the company's Landline number
Ask the receptionist to transfer the call to the contact person's extension.
If she does not agree to transfer the call or if the contact person is not in office
Complete the verification process
Verify the foll details of the contact person with the receptionist:
Whether the contact person works with the company
His designation, email address and mobile number
If she agrees to transfer the call
Complete the verification and qualification process
Verification Questions to be asked to the Contact Person:
Verify his designation, email address and mobile number
Qualification Questions to be asked to the Contact Person:
Verify his feature requirement as selected in the form
Verify number of potential users and number of users he'd like to start the evaluation with.