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CCG users (need to report on (:star: CREATION OF REFERRALS (who creates…

- - - - show utilisation at a practice level
    - - inside eRS vs. outside eRS
  - - - volume
        
        speed
        
        how many outstanding
        
        outcome
- - - - have the ability to drill down
        
        split by
        
        referrer information
        
        clinician
        
        UBRN
      - show summarised/aggregated information
      - be able to show trend over 12 months
      - show aggregated totals
      - be flexible
- - - - CCG
        
        GP surgeries
    - - Monthly
      - Ad hoc
        (Latest data when visiting surgery)
      - Quarterly
      - 6 monthly
      - Anually
    - - accessing data
        
        from
        
        download full utilisation
        report from web
        
        recieve PAS generated report from hospital trust
        
        download EBSX reports
        
        data from the eRS business change team
        
        download current report in eRS
        
        track referrals manually by pen and paper
        
        manually access worklists
        
        analysing data using Excel
        
        producing report
        
        using Excel to produce charts
        to disseminate to practices
        
        creating pivot tables in Excel
        
        adding new data to a tracker
        spreadsheet to track uplift
      - Previously used reports generated
        inside C+B (no longer available)
      - using an information analyst to create a number of scripts to request data
        
        to produce a dashboard
    - - Information analyst
      - Clinician
      - Manager
    - - Information analyst
    - - track and increase
        utilisaton of e-RS
      - flag up utilisation issues in meetings
      - why referrals are made outside e-RS
      - identify financial constraints: are GPs referring out of county?
      - ensure patient choice
      - aid service planning
    - - ASI report doesn't give reason for ASIs
      - limited or no training available
      - roundabout, long winded, manual process
      - unfamiliar with format; doesn't know how to use data
      - too much data in full extract
      - have to use workarounds which were time consuming to set up
      - current data available is out of date - have to do guesswork
      - "clunky" - no straight forward report