Managing Information &
Decision-Making

L01: POLC

LO2: Decisions

Managerial problems

Group Decision

Disadvantages

Advantages

managing and decision-making

methods of managerial decisions

rationality

factors:

choices that are consistent and value-maximising

sources

maximise economic benefit

quality

assumes:

More complete information

problem is clear and unambiguous

Stuctured

more complete knowledge

Un structured

click to edit

single, well defined goal

Increased acceptance of solution

preferences are clear

Increased legitimacy

final choice will maximise payoff

Programmed decisions

Non-programed decisions

Time consuming

bounded rationality

Minority domination

captures essential features of problems

Easily defined

Pressure to conform

Ambiguous responsibility

New or unusual problem

bounded by limitations and restraints

Needs custom approach

satisficing

reliability

sources

Policies

Rules

intuition

Procedures

ability:

previous experience

'gut level feeling'

Conditions, Styles, Errors

accumulated judgement

critical thinking

analysis

reflection

daily decision making

data driven

Condtions

consider inclusiveness of data

use data for productive purpose

Certainty

Risk

Uncertainty

Errors

Styles

Linear

non-linear

Hindsight

External data and facts

Overconfidence

Self-serving

Logical thinking

Rational

Availability

Uses internal data

Can make accurate decision

Outcome of every alternative known

intuition

feelings

insights

No certainty

hunches

No reasonable probability estimates

Can estimate likelihood of certain outcomes