Emotional Intelligence

What?

Self-management skills

Motivation

Self-awareness

Self-regulation

Emotions

Not bound by feelings

Recognising

Understanding

Desire to achieve beyond expectations

Managing

Why it is needed

IQ not enough

Neither overly critical nor unrealistically optimistic

Can be learned

Relationship-management skills

Empathy

Social skill

Identifying potential

Consideration of others feelings

Culmination of social intelligence

Perennial problem

Increasing need in organisations

Learning

components

genetic

nurture

limbic system

maturity

sincere desire & commitment