Emotional Intelligence
What?
Self-management skills
Motivation
Self-awareness
Self-regulation
Emotions
Not bound by feelings
Recognising
Understanding
Desire to achieve beyond expectations
Managing
Why it is needed
IQ not enough
Neither overly critical nor unrealistically optimistic
Can be learned
Relationship-management skills
Empathy
Social skill
Identifying potential
Consideration of others feelings
Culmination of social intelligence
Perennial problem
Increasing need in organisations
Learning
components
genetic
nurture
limbic system
maturity
sincere desire & commitment