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My Top Ten Takeaways from COMM329 Organizational-Behavior-(Logo) (How do…
My Top Ten Takeaways from COMM329
How do people work together effectively?
:silhouettes:
Communication & Conflict
Build and Maintaining Teams (ways to resolve conflict)
Harmonizing
Compromising
Gatekeeping
Encouraging
Yielding
Problem solving
Communication Process
Choosing the right channel of communication
Identifying the barriers of communication
Filtering
Selective Perception (perceptual errors)
Information Overload
Emotions
Language
Silence
Non-verbal communication
Lying
Power
Bases of Power
Coercive Power (fear)
Reward Power
Legitimate Power (position)
Expert Power
Referent Power
Information Power
Response to power
Continuum (Resistance>Compliance>Commitment)
Empowerment
Clear vision & mission
help employees acquire skills
employees are supported in their decision making
employees are recognized for their efforts
What motivates people to strive for excellence?
:star:
Motivation (intensity, direction, persistence)
Extrinsic
Expectancy Theory
SMART Goal
Reinforcement Theory
Intrinsic
Needs Theory
Maslow
McClellan
Herzberg
Teamwork
Creating Effective Teams
Context Composition Process
Balance
Conformity
Development
Five Stage Model
Punctuated Equilibrium Model
What constitutes a workplace?
:silhouette:
Personality
Personality Traits
MBTI
Big Five Model
The Dark Triad
Personality Determinants
Hereditary
Situational
Environment
Perceptions, Values, Diversity
Perceptual Errors
Attribution Theory
Consensus
Consistency
Fundamental Attribution Error
Distinctiveness
Selective Perception
Contrast Effects
Halo Effect
Stereotyping
Projection
Values
Rokeach Value Survey
Terminal
Instrumental
Hodgson's Framework
Dignity of Human Life
Autonomy
Honesty
Fairness
Humaneness
Loyalty
The common good
How reorganize the workplace and create opportunities for positive change?
:check:
Organizational Structure
Departmentalization
Work Specialization
Formalization
Span of Control
Wide
faster decision making process
effective communication
Fewer levels of management (lower overhead costs)
Narrow
Tight supervision
higher costs
discourages employee autonomy
Centralization/ Decentralization
Chain of Command
Organizational Change
Resistance
Individual
Low Tolerance
Self Interest
Group/ Organizational
Inertia
Limited Focus
Threat to Power Relations
Change in Action
Lewin's Model
Unfreeze > Moving > Refreezing
Forces for Change
World Politics
Social Trends
Terminology
Nature of Workforce
Structure
Tasks
People
How do we share organizational vision?
:confetti_ball:
Leadership
Leadership Traits
Openness
Conscientiousness
Extroversion
Emotional Intelligence
Leadership Styles
Transactional
Laissez Fair Leader (abdicates responsibilities)
Management by Exception (Active/ Passive)
Contingent Reward
Transformational
Idealized Influence
Inspirational Motivation
Intellectual Stimulation
Individualized Consideration
Theories
Contingency Theory
Organizational Culture
Socialization Model
Pre arrival
expectations and set of attitudes & values
Encounter
expectations differ from reality
Metamorphosis
process of change
Creating Positive Organizational Culture
Build on employee strengths
Rewards rather than punishment
Emphasize vitality and growth
