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Hookit Problem Solving (Ways of Being (Emotions Wheel, Powerful,…
Hookit Problem Solving
Ways of Being
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Powerful, Courageous, Risk Taking
Loving, Caring, Trusting, Honest, Committed
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Problem Solving
Techniques
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Mind Mapping Software (e.g., Coggle.it)
SWOT Analysis - Strengths, Weaknesses, Opportunities, Threats
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VIP EMAIL Style: STATUS UPDATE, STATUS REQUEST, RESPONSE REQUIRED
Listening - Listen, then ask good questions. Listen for "Past, Present, Future tense" answers. Encourage and Empower decisions and actions
Root Cause Analysis
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Behavioral Problem (e.g., with a teammate, customer)
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Miscommunication (Telephone, lost in translation)
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