Workshop 11 - Non-verbal Codes (Non-verbal messages in intercultural…
Workshop 11 - Non-verbal Codes
Some attitudes are universal
Study about children : blind and non-blind children hide their eyes when they are afraid
Shrug the shoulders - C. Darwin
Importance of gestures
Importance of the hands : create a bond w/ the other --> cooperation, domination...
Shake hand --> comes from the Roman history --> gladiators --> the winner was upside the looser --> now you have to be upside too
Can reveal many things : place of your arms (on the other's shoulder = competition / on the elbow = warmth), cracking fingers or eating nails --> reveals stress
In diplomacy you want to send positive signals to get the "yes" --> the first sight can impact the negotiation
Verbal and non-verbal are inseparable, NVC less precise
NVC --> spontaneous, subconscious
Depends on the culture --> no dictionary of the gestures
Non-verbal functions in intercultural communication
provide information, global meaning, emotional information
Managing impressions : what we wear, how we move, how we stand...
Expressing emotions : facial expressions
Regulating interactions : structure of the conversation (cf. "hmm hmm" to show you are listening the other)
Conveying relationship messages : standing above or below / where you look --> superior to the other or not
Non-verbal messages in intercultural communication
emblems : behavior that have a direct verbal counter part : arm waving to say good-bye
Illustrators : accompany the message : opening the arms to illustrate "huge"
Affect displays : show the feelings and emotions : hiding your eyes when you are afraid
Regulators : synchronize the back-and-forth of conversation : hmmm hmm
Adaptators : reaction of your psychological state : fidgeting
Personal space : territoriality, keep your distance, defend your spatial area
Touch : support, disapproval, warmth --> rituals, task-related activities, ...