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Week 7 - Block 2: Organisational culture (Edgar Schein (Reading 9 and '…
Week 7 - Block 2: Organisational culture
Edgar Schein (Reading 9 and 'Writers on organisations' pgs 170-1)
Three levels of organisational culture
Artifacts
Manifestations or expressions of the same cultural core that produces and maintains the values and norms.
Categories = Objects, verbal expressions and activities.
Values
Social principles, goals and standards that cultural member believe have intrinsic worth. Evaluation of what is right or wrong - Moral code. An important issue it the influence cultural assumptions and values, taken as a whole, have on perceptions, behaviour and emotional states.
Norms - Expressions of values. Underwritten rules that allow members of a culture to know what is expected of them.
Assumptions
Represent truth. What the cultural members believe to be their reality. You may only become aware of these when you live for extended period of time in a culture that is foreign to your own.
In business
Mergers can cause cultural issues
Schein presents a series of diagnostic procedures which would enable members to uncover the cultural assumptions of their own organisations and thus gain insight into its capability with others.
Gareth Morgan (writers on organisations pg 108-113)
Eight possible images of organisations (each as a metaphor)
As machines
As living organisms
As brains
As cultures
As political systems
As psychic prisons
As systems in flux tansformation
As instruments of domination
These open up a fresh way of thinking
Morgan and Schein link - both of them seem to see organisational culture as norms of behaviour shared by people in an organisation