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Demo Kiosk Guide At Shopping Mall (What should be shown on navigation map,…
Demo Kiosk Guide At Shopping Mall
Atmosphere at shopping mall
Fast-paced
Busy
Tense
Lively
Purpose of demo kiosk
To help user navigate around the venue
To quickly share list of retailers to user
Improve visitor experience by making information more accessible and quick
Help visitor (Lost and found)
To promote businesses (e.g. discounts, promotions)
As a media to issue security warnings in emergency situation
To show what facilities are available
What should be shown on navigation map
Toilets
Lifts
Stairs
Escalators
Way to other terminals
Taxi stands
Public transportations
Eateries
Path to user's destination
Possible theme of kiosk
Futuristic
Modern
Friendly
Simple
Elegant
Heart-warming
Why users use the kiosk
To look for certain store
To look for certain facility
To look for certain product
Possible colour theme
Orange
Playful, energetic, add excitement, joy, compassion, warmth, enthusiasm, encouragement,
Yelllow
Happy, friendly, anxiety, revitalise, hope, clarity, optimism
Green
Natural, stable, outdoor,calming, money
Blue
Serene, trustworthy, inviting, calm, security, refreshing
Purple
Luxurious, romantic, mysterious, elegant, nobility, creativity, devotion, grandeur
White
Clean, virtuous, healthy, innocence, sincerity, safety, perfection
What makes a good demo kiosk
Placed at an open space for visibility
Can be viewed by easily by several people
Real-time response speed
Good picture quality
User-friendliness
Who may visit the shopping mall
Couples
Families
Students
Business people
Tourist/foreigners
Housewives
What users may want
Quickly search a menu they want
Simple search engine and informative
Information of retail stores (Description, discounts, etc)
Easy-to-use interface
