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Assignment 2 Research (Objectives (To provide users the timings and…
Assignment 2 Research
Objectives
To provide users the timings and locations of their flight so that they do not have to always check it in the main area (Feature: Flights; TA: Travellers)
To allow unfamiliar visitors to find out their current location and navigate their way to their desired destination. (Feature: Map; TA: Primary Target Audiences)
To keep users updated on the recent promotional events held in the airport and the location of the events. (Feature: Events; TA: Secondary Target Audiences)
To let users understand the information in the kiosk easily by allowing a selection of different languages (Feature: Select Language; TA: Tourists)
To aid the users who have further queries regarding the airport terminal or want to seek further assistance. (Feature: Help; TA: All)
To entertain the users who interact with the kiosk with the quizzes and provide some shopping voucher codes as a prize. (Feature: Quiz; TA: Students)
Goals
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To attract users to visit the airport more often using the benefits of the kiosk and further improve the business in the airport.
To make the experience of visiting the airport terminals more convenient and accessible for everyone.
To raise awareness of the current news and promotions that the airport is currently providing by projecting them in an area where people are most likely to pay attention to.
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Target Audiences
Primary Target Audiences
Tourists
Tourists that are visiting Singapore are unfamiliar with the big and complicated structure of the airport terminal and would need extra help in navigating the area so that they can get to their desired destination.
Travellers
Travellers who are departing from Singapore need to be able to find the nearest place to relax or dine in before their flight. They also need to know the locations of their waiting areas and the time of their flight.
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