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P1 Customer Experience (4. Insights and Knowledge (4.2. Usage (4.2.1. Data…
P1 Customer Experience
3. Evaluating
3.1. Leave
3.1.1. Churn Users
1. Engaging
1.1. Choose
1.1.1. New Service Fulfilment
2. Using
2.2. Manage
2.2.1. Customer Complaints
2.2.2. Service Fulfilment
2.1. Consume
2.1.1. Data Experience
2.1.2. Voice Experience
4. Insights and Knowledge
4.1. Behavior
4.1.1. General Insights
4.2. Usage
4.2.1. Data Usage
4.2.2. Voice Traffic
4.3. Demographics
4.3.1. Location Prioritisation
4.3.2. Top 10 Roaming Countries
4.4. Preferences
4.4.1. Top 10 Applications
4.5. Device
4.5.1. Top 10 Devices