Please enable JavaScript.
Coggle requires JavaScript to display documents.
Supporting/ enhancing services (Hospitality (Greeting, Food &…
Supporting/ enhancing services
Consultation
Avice
Auditing
Personal counselling
Tutoring/ training in product usage
Management or technical consultancy
Hospitality
Greeting
Food & beverages
Toilet & washrooms
Toiletry kits
Waiting facilities: Lounges
Transportation, security
Safekeeping
Caring for customers' possessions
Child/ pet care
Parking
Coat room
Baggage handling
storage capacity
safety deposit
Caring for goods purchased
Packaging, pick up
Transportation, delivery
Installation
Inspection and diagnosis
Cleaning, refuelling
Preventive maintenance
Repairs & renovation
Upgrade
Exceptions
Special requests in advance of service delivery
Children's needs
Dietary requirements
Medical/ disability needs
Religious observance requirements
Deviations from standard operating procedures
Handling special communications
Complaints, compliments, suggestions
Problem solving
Warranties & guarantees
Resolving difficulties that arise form using the product
Resolving difficulties caused by accidents
Assist customers who suffered accident or medical emergency
Restitution
Refunds, compensation for unsatisfactory goods
Free repair of defective goods