Data Governance

KPIs

Data quality checks

Month End activities

Accounts audits (to verify if only active employees have accounts)

Salesforce accounts audits for customer accounts (cancelled)

Salesforce accounts audits for employees that left (cancelled)

ST/ XFN Jira

Profitability

Utilization (cancelled)

Verify if KPI sheets were updated by Finance (cancelled)

HR (headcount, churn, tenure)

Pythia (quarterly)

Bamboo

Support Track

Bamboo data (gender, position etc,) (quarterly)

Salary averages (cancelled)

Salesforce

ST org structure (quarterly)

Bamboo org structure (monthly)

Check for missing Finance ID (cancelled)

Check for duplicate Finance ID (cancelled)

Check for missing Finance ID (quarterly)

Check for duplicate Finance ID (quarterly)

Check for empty employee ID (cancelled)

PythOS

Jira to ST month end reconciliation

Check if month was closed

ST to Salesforce sync (cancelled)

Check if no changes were made to previous months

Pull all PythOS hours for month end report, merge with Bamboo data

Provide all hours report

Provide data for transfer costs

PPP

Female counts (quarterly)

Customers CSLs list (cancelled)

PythOS

Folio to portal units check (replaced with automated)

Folios staff check

Staff multiplier check

Portal units to graphs check (replaced with automated)

Employees to team assignments

Financial reports to portal to Folios check (replaced with automated)

XFN Jira accounts audit (cancelled)

Internal Jira accounts audit (cancelled)

Weekly forecasting

Support team in applying corrections to migrated time (still ongoing)

Ad-hoc reporting

PythOS migrations audits

Compare source and destination

Zero out time in ST for migrated customers

Contract type check (quarterly)

Contract type check (cancelled)