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Task 6: Out with the old…? (O'Driscoll (2015) (OCB (Variables related…
Task 6: Out with the old…?
O'Driscoll (2015)
Performance
task performance
non-task performance
OCB
5 dimensions
civic virtue
sportsmanship
altruism
courtesy
conscientiousness
division
organization-oriented OCB
conscientiousness
civic virtue
sportsmanship = something between both
between-person OCB
altruism
courtesy
CWB = not a polar opposite of OCB (not on the same spectrum = both can occur simultaneously)
organization vs interpersonal deviance
OCB
negative relationship between
general performance
measures and age
age has a negative relationship to
task performance
= physical and cognitive functioning deteriorates with age.
age has a positive relationship with contextual performance = low CWB and High OCB
Age and individual differences
emotional stability and conscientiousness goes up. both are predictors of OCB
Age x OCB relationship = very small (with exception for task oriented OCB which is conceptualized as helping in tasks)
There are several buffers/moderators of this relationship
physical health status
Age diversification in the workplace
Shifting with age career motivations (from self to other)
industry / work demands
Stereotypes about elderly and their performance
Ingroup-outgroup bias (old vs young)
even though the bias is present, older people hold more positive stereotypes nevertheless
Variables related to OCB
Age x work demands (industry; f.e. hospitality)
affective commitment (rising with age and tenure)
motives related to OCB
impression management
prosocial values
concern for organisation
Emotional intelligence
prosocial personality (empathy and helpfulness)
perceptions of distributive and procedural justice
Role perceptions x Age x OCB
CWB
results in
lowered job satisfaction
job stress
burnout
increased somatic tension
fatigue
causes
"evening the score"
cope with work demands
restoring of personal equilibrium
Age (-) CWB (-.33 correlation)
Affective commitment (+) Age and Affective Commitment (-) CWB
Injustice (+) CWB
AGE moderates the relationship = older people are more secure and socially aware, and see CWB as appropriate action when under injustice from the organization.