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Customers (failure of change management (lack of knowledge (No fit of the…
Customers
failure of
change management
fear for their job
lack of knowledge
No fit of the approach, methods and Tools with the culture of the organization
Responsibility
of change
tension between
change and status quo
What they want?
What they need ?
answers to solve
their immediate problems
consulting
coaching
Facilitation
Mentoring
Training
