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Diversity in organization (Implementing diversity management strategies…

- - - - Skinner’s concept of Behaviourism: behavior follows stimuli in a relatively unthinking manner
        
        Key Concepts:
        
        Conditioned behaviour: voluntary behaviour that is learned, not reflexive
        
        Reinforcement: the consequences of behaviour which can increase or decrease the likelihood of behaviour repetition
    - - Based on the idea that people can also learn indirectly: by observation, reading, or just hearing about someone else’s (a model’s) experiences
        
        Key Concepts:
        
        Attentional processes: Must recognise and pay attention to critical features to learn
        
        Retention processes: Model’s actions must be remembered to be learned
        
        Motor reproduction processes: Watching the model’s behaviour must be converted to doing
        
        Reinforcement processes: Positive incentives motivate learners