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mindful design (synchronised communication tools (long distance…

- - - - Ellen J. Langer . social psychology
        
        The double edged concept of mindfulness/mindlessness
        
        Mindfulnes involves two key strategies for improving health: attention to context and attention to variability
      - Mindfulness can also be viewed as a means to develop self-knowledge and wisdom. Karunamuni, Nandini; Weerasekera, Rasanjala (2017). "Theoretical Foundations to Guide Mindfulness Meditation: A Path to Wisdom". Current Psychology. doi:10.1007/s12144-017-9631-7.
      - 中文正念
      - it has been used for behaviours changes as well as for emotion regulation
    - - be not present, fail to notice the good things about our lives, fail to hear what our bodies are telling us, or we poison ourselves with toxic criticism.
      - It's about having the time and space to attend to what is ahead of us, in spite of distractions competing for our attention and our past history that shapes how we think and perceive the world.
        
        for designers, in the process
        
        seek inspiration, ideation, design, implementation
        
        empathy
        
        design thinking, design for people
        
        Field research, contextual inquiry, usability studies
        
        Designer role at the stage: observer not the judger
        
        research shows that analytical thinking suppresses empathic thing, vice versa.
        
        we are surrounded by computers and immersed in company cultures increasingly focused on making decisions based on data.
        
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  - - - Mindful engagement between user and technology
        
        e.g new hire booklet telling the company mindset; medium"X minute read"; slack "Do not disturb"
        
        Design team be aware of user: who, why, where, when and how often
    - - "A dark pattern is a user interface that has been carefully crafted to trick users into doing things, such as buying insurance with their purchase or signing up for recurring bills." (Brignull, 2010)
        
        Disguised ads / Hidden costs / confusing tick boxes, forced information disclosure
      - Talk honest about its ethics
      - Aim to build a positive relationship between your brand and users
    - - sustainable models of communication between your products and users
        
        when to disturb?
    - - quality over quantity
        
        medium
    - - addiction cultivation - Hooked by Nir Eyal FOMO
    - - provide user end point with a sense of completion and calm
    - - human as social creatures tent to drive a great deal of self-worth from the feeling of belonging to a community or social system.
      - designer in order to boost engagement and dependency on a product makes social anxiety and psychological vulnerability
      - Platforms, social ones, create hierarchies by boosting certain users to fame, celebrity status, objects of aspiration, and suggest that these individuals presents the job you should be living.
      - By removing the emphasis on quantifying someone’s social status (likes, followers, friends), this can be mitigated
      - Psychological vulnerability - facebook change profile photos = more likes
    - - The majority of key product metrics does not recognise the quality and impact on wellbeing of user interactions.
    - - internal cultures, practices, ethos, leadership, recruitment, investor relationships
  - - - for self-manage wellbeing
        
        the scope of mindfulness and technology is only ever understood to be that of either internal employee wellbeing programs and apps that explicitly train people in meditation
        
        much bigger opportunity - build mindfulness to everything?
    - - common narrative: mobile technology is bad for us: train us in distraction, stoke self-judgement, cause anxiety and FOMO (fear of missing out)
        
        01Digital detox
        
        digital detox is highly unsustainable and indeed regressive given that it leads to the further pathologisation and demonisation of mobile technologies, technologies which are increasingly central to our lifestyles, economies and societies.
      - 02 use technology mindfully
        
        Same with digital detox, emphasis it is user's problem not the technology
      - attention economy
        
        platforms connect us with other people are at their essence advertising companies, making money through the selling our attention to third parties
        
        e.g. biggest mobile game companies succeed by making sure enough people are so addicted to their systems
        
        company want to convert attention into shareholder value
        
        employ banks of psychologies, neuroscientists, behavioural scientists and other specilists do it
        
        Therefore if you’re making an app that is part of today’s attention economy and you are not incorporating certain principles that consider a healthy state of mind, then you are at best ignoring the consequences of your product on the people who use it and at worst you are intentionally creating a product that is harming them.
- - - - 21 century communication has changed how we connect to the world in three essential ways: connectivity, authenticity, and styleLink Title
        
        The End of Big by Nicco Mele
        
        “Radical connectivity – our breathtaking ability to send vast amounts of data instantly, constantly, and globally – has all but transformed politics, business, and culture, bringing about the upheaval of traditional, ‘big’ institutions and the empowerment of upstarts and renegades.”
      - Information and communication technology ICT
        
        The most conspicuous development in the globalization context has been ICT influx. Endless connectivity, interactive organizations, information sharing and infinite access have all become the new ICT buzz word. Link Title
      - In comparison to the previous generation, technology has dramatically changed the way we communicate with others around the world. Generation Z are born in the higher lever of technology than any other period. Grown up in a highly sophisticated media and computer environment, they are more internet savvy and expert than their Gen Y forerunners.
        
        More options are on the people's table for communication. Whether its personal or professional communication, we have now many options to choose from.
        
        Video communication
        
        skype
        
        facetime
        
        video conferencing
        
        slack
        
        cisco webEx
        
        faster communication
        
        we can now send a text message within seconds and add images, emojis and other effects to friends and family members around the world.
        
        personalised messages
        
        social media - fb - fb messenger app
        
        voxer
        
        cost effective communication
        
        international connection used to be hold on the hand of the few traditional phone companies and we are a slave to their rates. Noe we have communication options like: whatsapp, wechat
        
        Social media
        
        changed the we we communication as well as revolutionized our daily lives in many ways loke web browsing, connecting with others and getting the news.
        
        Taught us how to communicate within a number of characters like twitter or through video clips like Snapchat. How to express ourselves and business through image via instagram.
        
        Kaplan & Haenlein (2011) define social media as a set of internet-based applications build on the technological foundations of Web 2.0, and that enable user-generated content to be created and exchanged.
        
        Holographic communication
- - - - for non-researchers who are eager to find out questions with audience
        
        quick & dirty, effectively