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Supplier - Contracted (Pain Points (Needs instant contact with product…
Supplier - Contracted 
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Potential Solutions
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connectivity for all rates - allow us to fence our allotments - then wont need to complete our contracts.
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Pain Points
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Who in flight centre to deal with - accounts, reservations, sales, Product Manager, Destination Coordinator
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finds Australian wholesalers rude and demanding, tries to avoid confrontation
receives frequent emails and notes from reception that calls are still coming after her work day finishes
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