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Managing (POLC) (Planning (Reasons (Provides direction, Reduces…

- - - - Strategic: entire organization
      - Operational: plans developed to achieve the goal established through strategic plans
    - - Long Term (3 years)
      - Short Term (12 months)
    - - Directional: built in flexibility
      - Specific: follow whats stated in the plan
    - - Single-use
      - Standing
- - - - Combination of approaches e.g. stats, written reports
      - Increases number of input sources and probability of getting reliable info
      - What is being measured?
      - Objective and subjective measures
    - - Acceptable range
      - Deviation from range require managers attention
    - - Correcting performance
      - Immediate: corrects problem at once
      - Basic: looks at how and why performance deviated before corrective action
      - Goals may be too high or low
- - - - Leaders can't be trained
      - Drive, desire to lead, honesty and integrity, self-confidence etc.
    - - More than possessing traits
      - Leaders can be trained
    - - More than traits and behaviours
      - Ability to read and adapt to situations
      - Situational Leadership Model
        
        Employee readiness
        
        Leadership from employee perspective
      - Fielders Contingency Model
        
        Positive Terms: people oriented leader
        
        Negative Terms: task oriented leader
        
        Which is more suitable for the business