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Process and Governance Risk (No Sales team processes (Confusion among…
Process and Governance Risk
Lack of ability to Access to documentation
Time wastage
Accessing out of date info
Wrong info sent to customers
No IPS process for large tenders
Miss opportunities
Look disorganized to customers
Process takes too long as staff are confused
Not charging for the time put in to it
Lack of governed templates
Inconsistent documentation out to customers
Looks unprofessional
No consistent way of writing
Out of date process
Mistakes made
People unclear on process
Too many tools being used
No Sales team processes
Confusion among sales team
Confusion amongst services staff
Sales team unpredictable
Lack of process is causing others to break their process
Lack of understanding of contract conditions for particular customers