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Rockerbox (Charities have FORUMS that have been around for 20+ years (Rich…
Rockerbox
Charities have FORUMS that have been around for 20+ years
Rich resources of user-generated content
This content is often more relatable than the charity's own content
Due to their size it is impossible to find useful content easily
Most charities have forums
Search function is usually very bad
TECHNOLOGIES
Elasticsearch
Elixir
SEARCH is important
Customisable search queries
Importance of asking the right QUESTIONS
Product that makes resurfacing the gold easy and intuitive
The resurfaced content can be used in NEW and INNOVATIVE ways
Create a databank of useful content
Need to clarify the QUESTIONS we are seeking to answer
Planning with Simon, Tori, Suraj and Dave
Interface for inserting DATA
The product will SORT and ORGANISE large datasets