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Creative Thinking & Problem Solving (DRIVE technique (table) (V -…
Creative Thinking & Problem Solving
Drill down analysis
(tree diagram)
Ask ques about it, add related info or isolate component parts
Root causes contribute to why problem exists
Problem - left hand side
Drill down solution analysis
(table)
Action
Timeframe
Person responsible
Problem
SWOT analysis
Pros & cons chart
Decision tree
Scenario analysis
- analyse possible future events (by considering alternative possible outcomes
DRIVE technique
(table)
V
- Verify that solving real problem will achieve desired aim & possible solutions solve problem
E
- Execute plan by implementing solutions. Evaluate to check if problem is solved & aims are achieved
I
- Identify real problem & its related issues & possible solutions
R
- Review the background of the problem & context
D
- Define the problem & criteria (aim/objective)
Value chain analysis
Steps
Describe each process/activity - start with inputs (admin, HR, etc.) & end with production of the product/service & after sales service (to customers)
Identify areas that are critical - create a competitive advantage. Decide if business could handle this internally (eg: do transport themselves) & get skills if needed. If can't - outsource activity
Divide business into different activities/processes
PESTLE analysis
Delphi technique
- a panel/single expert makes a forecast based on their superior knowledge about a subject. (anonymous interviews/questionnaires)
RIMS strategy
Where differing opinions, cultures, religions, races & moral stances on ethics - SA
Discussions
Proven facts only
Excludes personal inclination, emotion & position
Universalisation - common understanding
Open to re-examination