Lecture 13: International Management

International Business: defines as the business activities of any firm that involve the movement of resources across national boundaries

International Management: management of business operations conduced in more than one country

Multinational Corporations: owns businesses in two or more countries and receives more than 25% of total sales revenue from operations outside the home country

International Business Environment

Legal-political Environment: includes the government legislation, regulations policies and changes to the political environment that will impact a company's decision-making

Nationalisation: refers to the forced sales of MNCs' assets to local buyers

Expropriation: occurs when the local government seizes foreign-owned assets, without or inadequate compensation

Acts of violence directed against a MNC's properties or employees

Economic Environment: to reduce economic risk, international firms must pay particular attention to key economic variables.

Socio-cultural Environment: represents the demographical characteristics, customs, values and norms of the population in which the organisation operates

cultural and national differences strongly influence attitudes and expectations

develop cultural sensitivity

pay attention to language and cross-cultural training and dealing with family issues

Technological Environment: includes the scientific and technological advancement in the industry and the society at large

Technology Transfer: encouraging foreign direct invesment

Technological factors like maturity of technology, technological advancements and the role of the internet

Why companies choose to go international

To gain access to more reliable or cheaper resources

To increase market share

To avoid foreign tariffs and import quotes

Market Entry Strategy

Exporting: production facilities within its home country and sale to foreign markets

Licensing: company receives royalty payments and allowing another company to produce it product, sell its services or use its brand name

Franchising: provides franchisees with a standard package of products

Joint Venture: jointly owned by two or more firms in the host country to develop new products, build a manufacturing facility or set up a sales and distribution network

Wholly-owned Subsidiaries: is an operation on foreign soil that is totally owned and controlled by a company and established through acquisitions or start-ups

High and Low Context

High context: to build personal social relationships

Low Context: use communication primarily to exchange facts and information