Please enable JavaScript.
Coggle requires JavaScript to display documents.
UW_Matt Q's (Process (Billing? (What Options are avaialable to…
UW_Matt Q's
Process
Renewal?
Endorsements?
Claims?
Complaints?
Sanctions Checking?
Risk Clearance?
Exposure modelling? /Aggregation risk?
Billing?
What Options are avaialable to customer / broker?
What do we delegate out? Key partners?
Product
Describe the 'product'
Comparing US to our to competitors?
Bingo card?
Channels to market?
How many different brokers?
What information do you have about 'performance'?
How are you 'measured'?
how do we capture the information about the risk?
How do we price it?
How much variation is there in difference policies?
What does the future hold?
Day in the life of...
Where do you work? / Travel?
Tools used daily? Phone / Laptop / Websites etc?
Hours?
Peaks and Troughs in the year?
Who do you talk to within the company the most?
external key contacts?
IT Systems used?
CRM?
Matrix?
Subscribe?
Pain Points?