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Supply of H&T Services (Lodging Property Operations (Management…

- - - - Recognized brand name
      - Access to central reservation systems
      - Training programs
      - Documented operating procedures
      - Standardized computer software
      - Quantity purchasing discounts
      - Technical assistance from the parent company
  - - - Management agreements
      - Operating agreements
- - - - Land-based transport
        
        Car
        
        Coach & bus transport
        
        Packaged tours on coaches
        
        Urban and rural services to tourist locations
        
        Private hire services for group travel
        
        Airport taxi and shuttle services
        
        Express scheduled coach services
        
        Excursion, day trip, sightseeing tours, etc.
        
        Cycling
        
        Rail travel
        
        Origins in Europe, back in 1825
        
        Connect major gateways (airports and ports) of a country to the final destination, or as mode of transit to the tourist accommodation
        
        Travel within urban areas
        
        Facilitate movement as part of an itinerary or city-to-city journey
        
        Use in peak hours by commuters to journey to/from mainline or intercity rail terminals en route to other destinations
        
        Peripheral rail services serve remote communities in the tourist season for scenic sightseeing
      - Water-based transport
        
        Cruising
        
        Small-scale, specialist ships to take niche market clients to Antarctica, Galapagos Islands, etc., and gigantic mass-entertainment ships
        
        Ferries
        
        Pleasure craft on inland waterways
      - Air transport
        
        Scheduled traffic
        
        Operate to a clearly defined, published timetable
        
        Charter traffic
        
        Large tour operators possess their own airlines
        
        Flights chartered out to a third party
        
        International organizations
        
        International Air Transport Association (IATA)
        
        International Civil Aviation Organization (ICAO)
        
        Hub-and-spoke system
        
        Named after a bicycle wheel, which has a strong central hub with a series of connecting spokes
        
        Avoid operating a large aircraft on short, uneconomic routes
        
        Simplify a network of flight routes and to make it more efficient
        
        Hub is a centralized point of operation - “feed” passengers to the hub
        
        Classification of airline service
        
        Direct/Through flights -
        With one or more intermediate stops
        
        Connecting flights -
        Require passengers to change planes to a connecting flight
        
        Nonstop flights -
        With no intermediate stops
        
        Types of trip
        
        One-way trip - with a return to origin, using same route & airline
        
        Round trip - except that either the outbound or return trip will follow a different route and possibly use a different airline
        
        Circle trip - without a return to origin
        
        Open-jaw trip - contains a surface or non-air segment
- - - - Urban Hotels -
        
        City hotels due to their central and accessible locations;
        
        Specialize in business, conferences and exhibitions;
        
        Premium prices on weekdays; and
        
        Weekend capacity for short-break leisure travellers at significantly lower prices than weekday rates
      - Airport Hotels -
        
        flight crews, transiting passengers, and those affected by flight irregularities;
        
        Prove problematic for them are weekends and holiday periods; and;
        
        diversified by catering for weddings, offering weekend packages, targeting MICE markets, etc
      - Boutique Hotels -
        
        Providing an exceptional and personalized level of service;
        
        Furnished in a themed, stylish and/or aspirational manner;
        
        Niche marketing strategy; and
        
        Appeals to certain target markets
    - - All-inclusive -
        
        Fixed price that includes most or all item;
        
        Provides a list of services and activities in one single package price;
        
        Originates from holiday camps and villages
    - - Motels/Inns/Budget Hotels -
        
        Low-cost and no-frills characteristics and limited F&B services;
        
        Primarily to guests arriving by automobile; and
        
        Name used interchangeably
      - Bed & Breakfasts -
        
        only breakfast is provided;
        
        No license to serve alcoholic beverages;
        
        Owner usually lives on the premises; and
        
        Located in historical residences, scenic areas or small towns
- - - - Employee foodservice
      - Recreational foodservice
      - Transportation foodservice
      - Institutional foodservice
      - Banquet/meeting and catering
- - - - Gaming
        
        Low-stakes/ new adopters
        
        Segment include the growing group of aging baby boomers and their retiree parents
        
        Time and money to enjoy the entertainment associated with gaming
        
        Other gamers are younger women who tend to play video gaming alternatives
        
        Family vacationers
        
        Gamble as an off-shoot
        
        Partly due to the development of complementary tourism attractions
        
        Day trippers
        
        Retirees dominate
        
        Several short-duration trips to operations within easy driving distance and bet relatively significant amounts per trip
        
        High rollers
        
        Sophisticated gamblers
        
        Gamers tend to be wealthy, older, and male
        
        Prefer to play games of skill
      - Live entertainment
        
        Sporting activities
        
        Performing arts
        
        Fairs, festivals and events
      - Commercial attractions - can be heritage attractions or other forms of attractions
        
        Theme parks
        
        Gaming
        
        Amusement parks
        
        Shopping
      - Heritage attractions - preserve the past or present for future generations and can be nonprofit or for-profit
        
        Museums
        
        Historical sites
        
        Parks and preserves