Structure of the Hospitality & Tourism Industry
Public Sector Support Services - Performing the catalyst, planning, development, and promotion functions within destinations
Visa and Passport Services
Private Sector Support Services - Performing the catalyst, planning, development, and promotion functions within destinations
International Organisations
World Travel & Tourism Council (WTTC)
Travel Intermediaries - making the suppliers’ service available to large numbers of potential customers in a cost-effective way
Incentive & Meeting Planners
Travel Agencies
Consolidators
Destination Management Companies
Tour Operators
Tourism Service Suppliers
Food & Beverage - not simply in the business of providing food and beverage, but they are in the business of creating guest enjoyment
Accommodation - wide variety of lodging properties and amenities developed to meet the needs of specific market segments
Transportation - cease to function without an efficient and effective transportation system
Attractions & Entertainment - attracted to historical, new, unusual, or awe-inspiring attractions and events in every corner of the world
International Organizations
National Tourism Organizations
Public Ports & Port Services
World Tourism Organization (UNWTO)
International Civil Aviation Organization (ICAO)
Singapore Changi Airport
Seletar Airport
Singapore Cruise Centre (SCC)
Marina Bay Cruise Centre Singapore
SCC @ Tanah Merah
SCC @ HarbourFront
Singapore Tourism Board (STB)
Other NTOs
Korea Tourism Organization
Japan National Tourist Organization
Hong Kong Tourism Board
Chinese National Tourism Administration
Malaysia Tourism Promotion Board
Tourism Authority of Thailand
International Air Transport Association (IATA)
Regional Organizations
Pacific Asia Travel Association (PATA)