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Allocation of Support Services within the Business (Service Planning and…
Allocation of Support Services within the Business
3rd Party Suppliers
Identification of Suppliers
Procurement Collection Services (Internal Sales)
Consumables (OPS)
DIsposal (Operations)
Relationship and Management
Engaging with and Setting up suppliers (Ops/Finance)
Agreeing rates, contracts and SLA's (Ops/Finance)
Requesting new services and setting up new services ( CST)
Reviewing invoicing and recharges (Finance)
Day to day customer service queries relating to missed collections, service amendments etc (Customer Services)
Reporting - Pulling data and putting it into our own systems to ensure reports can be generated (finance/ops) TBC Contract management
Margin calculation and review (Finance)
Pricing Matrix and Finance Sign Off (Non SS or CS)
MQG / LQG Pricing Cost Evaluation/Analysis Models (Total Waste services, In House) Finance
Subbed Out Services TWM Costing Model (Finance)
link to coggle.it
SQG Pricing Matrix (Created - Built into Salesforce) Finance
Tender Pricing / E-Auction (Finance)
New Customer Set up
Service Planning and Capacity Restrictions
New Service requirements (disposal and collection in house) OPS
Routing for sites (OPS)
Improvements to Operational systems and reporting from back end (Ops)
Planning of capacity for new tenders and up and coming opportunites ourside of SS and CS (OPS)
Identification of on route service areas for infill selling (Ops/Transport -Gap)