Performance

definition

action (behaviour)

outcome

multidimensional construct

task performance

contextual performance

core (procedural, managerial)

ability

job specific

formal/ contract

proactive, stabalizing

more motivation

general/ informal

performance as a dynamic process

transitional stage

cognitive ability

declaratibve knowledge

mainteinance stage

automatic ability

declarative and procedural not that much cognitive knowledge

different views

individual difference

cognitive ability strongly related to performance

personality little influenve, ony consciousness and emotional stability

procedural, skills, declarative, motivation

Mtowidlo

cognitive ability

task habits/ skills/ knowledge

task performance

personality

context habits/ skills/ knowledge

task performance

situational

job charactersitic model

psychological state

skill variety

task identity

significance

autonomy

feedback

effect you and psychological state, which effects work outcome

small but positive relation

lack of positive features are more important than negative aspects

role theory

ambiguous roles = stressful

performance regulation

self-related process feedback is bad

action theory

intervention method: specific goal setting

process - sequencial action

structural - hierarchical organisation

feedback interventions, if task-related then it's good

behaviour modification through reinforcement

How to measure performance - Muchinscy

Three dimensions

personal data

pbjective

judgemental data

employe comparison model

force distribution method

rank method

paired comparison

behavioural check list/ scales

BAS (behavioural anchored rating scale)

BOS (behavioural observation scale)

rater training

frame of reference training

appraisal

rater

motivation

wants people to look good, as it reflects well on himself

no conflict

person who gets appraisal

motives e.g. protect self-esteem

need of achievement

feedback types

internal propensity = listen more to yourself

relationship between appraisor and appraisee

good = fake feedback

bad = goal setting is good

attribution theory

click to edit

self-esteem

self-eawareness

self-efficacy

Substitute assignment - tutorial meeting 2

Tutor: Anne Bolders

Student: Lea Koehne-Volland (431475)