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Evaluation Training Programmes (How to conduct Training Evaluation and its…
Evaluation Training Programmes
Definition:
HRD is defined as the systematic collection of descriptive and judgmental information necessary to make effective training decisions related to the selection, adoption, value and modification of various instructional activities
Descriptive Information and Judgmental Information
Descriptive information reveals facts on what is happening or what has happened whereas judgmental information explains opinions and beliefs on what has happened. Therefore, it is better for both information to be present in an evaluation.
Purpose of Training Evaluation
To monitor the quality of training
To provide feedback
To appraise the overall effectiveness of the investment in training
To assist the development of new methods of training
To aid the individual evaluate his or her own learning experience
Training Evaluation Framework – Kirkpatrick
Reaction
Learning
Behaviour
Results
How to conduct Training Evaluation and its types
How To Conduct Formative Evaluation:
Review the training materials with one or two trainees.
Hold group discussions with the trainees to gain feedback.
Use the materials in a situation similar to that of an actual training program to see how the materials work.
Assess the materials with managers and supervisors who oversee trainees participating in training program.
Observe trainee behavior.
Give short tests to trainees.
How To Conduct Summative Evaluation
Ask trainees for their opinions about the training program after it has been delivered.
Test trainees to learn how well they grasped the information.
Ask participants to demonstrate how they would use the information learned in training.
Conduct surveys or interviews with each participant to gain better understanding of what they learned.
Measure changes in production and quality of work that has been accomplished after the training program
Techniques for Training Evaluation
Techniques for Training Evaluation
Satisfaction and participant reaction
Knowledge acquisition
Behavioural application
Measurable business improvement
Return on investment (ROI)
Training Evaluation Process
Analysis
Design
Develop
Implement
Evaluate
How to evaluate training costs (ROI)?
Calculate the ROI using the program benefits and costs. The BCR is the program benefits divided by costs:
BCR = program benefits / program costs
(Sometimes this ratio is stated as a cost/benefit ratio, although the formula is the same as BCR).
The net benefits are the program benefits minus the costs:
Net benefits = program benefits – program costs
The ROI uses the net benefits divided by programs costs:
ROI (%) = net benefits / program costs x 100
Tools to evaluate training
Questionnaires
Surveys
Checklists
Interviews
Documentation Review
Observation
Focus Groups
Case Studies
How to analyze and interpret information
Always start with evaluation goals, basic analysis of quantity and quantitative information
Ethical Considerations and How to Overcome them
Ethical considerations during evaluation include:
Informed consent
Voluntary participation
Do no harm
Confidentiality
Anonymity
Only assess relevant components.
Overcome By:
Avoid collecting personal details from participants
Right To Withdraw
Debriefing
Presumptive Consent
Obtain Fully Informed Consent
Prior General Consent