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Grievances (Causes of grievances (Violation of employment…
Grievances
Causes of grievances
Violation of employment contract/collective agreement
Violation of work norms/precedents
Violation of employment law/ law in Singapore
Unfair treatment
Types of Grievances
Group Grievance
Union Grievance
Individual Grievance
Factors affected if grievance not handled properly
Absenteeism Problem
Disobeying of orders
Reduced productivity
Grievance handling procedure
Unionised
Step 5: Go to industrial arbitration
Step 4: Employee to file report to MOM
Step 3: Union HQ representative talk to HR Management
Step 2: Union steward representative talk to head of department
Step 1: Employee go to Immediate Supervisor
Non-Unionised (Civil Case)
Step 2: Employee goes to HOD (Head of Department)
Step 3: Employee goes to HR dept
Step 1: Employee goes to immediate supervisor
Step 4: Employee goes to MOM
Step 5: Employee goes to High Court
Definition of grievance handling
A grievance is any dissatisfaction or feeling of injustice having connection with one’s employment situation which is brought to the attention of management.