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HRD: Evaluation (3) (Success Case Methods (Process (Conduct 1to 1…
HRD: Evaluation (3)
Success Case Methods
Definition: Identifying and analysing most and least successful candidates and interviewing them
What results, if any, is the program helping to produce?
What is the value of the results?
How could the initiative be improved?
Process
Conduct 1to 1 interviews with non successful candidates
Analyze data and select the most compelling successes
Conduct 1 to 1 interviews with successful candidates
Present findings in the form of detailed stories
Analyse survey results
Design and administer a brief survey
Define what the success should look like
Define a clear purpose for the study
Driving performance and results
Documented stories of impact that can be disseminated to stakeholders
Better knowledge of factors that enhance or impede business impact.
Benefits:
Quick and simple
Research based
Identifies the factors that contribute to intervention success or failure
Focuses on meaningful business results
Can help determine need for additional evaluation
Evaluation decisions based on collected data
3) Risk
4) Talent
2) Retention/ Churn Rate
Forecasting
1) Turnover
Ethical considerations
Witholding training
Randomisation
Group Rotation
Use of deception
Provide true and credible information
Informed Consent
Seek participant's approval
Pressure to produce positive results
Conduct stringent checks
Reduce pressure on facilitators
Confidentiality
NDA
Collect demographic information
Meeting Business Needs
Identify Cost Effectiveness
Effectiveness of program in contribution to business goals
Identification of room for improvement