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COUNSELLING (Counselling Skills (Listening, Paraphrasing (Reflection of…
COUNSELLING
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Counselling Qualities
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Warm, empathetic and sensitive with good rapport
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Attentive, understanding and supportive
Benefits
Organisation-Driven
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Maintain company assets by highlighting the value of people as the most valuable asset to the organisation
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Decrease in costs related to turnover, burnouts and absenteeism
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When Required
Signs
Sudden behavioural changes, Heightened irritability, Increased fatigue, tenseness and anxiousness etc.
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Definition
An employee support intervention that is intended to help and support employees to cope any personal or work-related difficulties in order to facilitate positive change.