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Grievance : (Causes of Grievance (Violation of Employment Law/Other Laws,…
Grievance :
Causes of Grievance
Violation of Employment Law/Other Laws
Violation of Employment Contract/Collective Agreement
Violation of normal work norms
Unfair Treatment
Grievance Handling Procedure
Unionized Company
Step 1: File a complaint to the immediate Superior
Bonus
: Employee can get a union representative instead
Step 2: Bring it to the Head of Department
Step 3: Bring the matter to management of the company
Step 4: Bring it to MOM
Mediation and Reconciliation
If this fails
Labour Court
WARNING
: No union members can be involved in meetings
Step 5: Bring it to Industrial Arbitration Court (IAC)
Non-Unionized Company
Step 1:File a complaint to the immediate Superior
Step 5: Bring to High Court
Step 4: Bring to Ministry of Manpower (MOM)
Step 3: Bring it to Management
Step 2: Bring it to Head of Department
Importance of handling
Employee
Lowers
Morale
Performance
Motivation