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Fraud projects (Customer lifecycle (New customers (Ingress of fraudulent /…
Fraud projects
Customer lifecycle
New customers
Ingress of fraudulent / incoherent data
Customer credit risk model
Billing
Billing Sniffer / WeDo
Disconnection
Model predict non-reconnected customer
Model predict auto-reconnected customer
Contractual termination
Current process (as is / to be)
Customer model auto-reconnected
Uncollectible
Account ownership
Sniffer / WeDo
Procedure Control
Reports
Internal processes
Access to change ownership
Access to installment limits
Installment Sniffer / WeDo
Restrictions
Home sick customer (Vital)
Procedure control
Validation base (withdrawal of customers)
Court lawsuits (no-disconnection)
Validation of base
Judicial deposit