Counselling is a technique of helping people to help themselves to change for the better through verbal, non-verbal and relationship skills. It should make a person feel better, help him or her to look at things from different perspectives and it seeks to aid the person in helping themselves to motivate themselves to change to be better.

Guide and assist their clients in finding solutions to their problems or issues but not there to give them solutions.

Not allowed to reveal their client’s information without the consent of their client.

Use counselling skills to help employees help themselves in managing their stress, and mostly work-related problems.

Workplace counselling is usually short term but it helps the employees as they know that there is someone who will aid them and listen to their problems