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Team and Diversity management (Team Management (Characteristics of an…
Team and Diversity management
Diversity Management
Overcoming Diversity Barriers
Cultural
Learn about different cultures
Accept differences
Gender
Ensure equal opportunities for both genders
Reward staff based on performance
Religion
Age
Education
Language
Conflict
Disabilities
Benefits of Workplace Diversity
Fresh ideas and perspectives
Broader service range
Improve organisation's reputation
Increased productivity
Diversity Issues
Resistance to change
Communication barriers
Development of cliques
Definition
Educate the group
Provide support for the acceptance/respect for various racial, cultural, societal, geographic, economic and political backgrounds
Addressing and supporting multiple lifestyle and personal characteristics of a defined group
Team Management
Definition of team management
Team management typically involves setting team priorities and performance objectives, reviewing performance and methods employed, and spearheading the team's decision making process.
Types of team
Functional teams
Often permanent. Usually have a specific function in an organization.
Cross-functional teams
Often temporary. Staff work across departments of the organization to come up with these teams. Putting together people with different specialisation
Self-managed teams
Self-managed teams are individuals who work together with a common purpose without supervision or leader.
Virtual teams
Individuals who are separated by distances but are connected through computer. Individuals have common objectives.
Project teams
Usually created for a defined period of time to achieve specific goal.
Levels of management
First-line management
Supervisors who are directly responsible for the work of non-managerial employees.
Middle management
Managers are direct and coordinate the effort of first-line supervisors and serves as link between top management and supervisors.
Top management
Responsible for entire organisation, long term goals
Characteristics of an effective team
Having a goal
Support and recognition
Willingness to take risk
Results driven
Competent members
Collaborative team
Mutual trust
Advantages of an effective team (organisation)
Low absenteeism
Achieving goals
Staff turnover
Reducing labour cost
Competition and growth
Advantages of an effective team (employee)
Sense of ownership
Increases synergy
Stimulate creativity and learning