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Decision-Making (Every situation can be organised into four possible…
Decision-Making
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Non-Programmed Decisions
Non-programmed decisions are made in response to situations that are unique, poorly defined, largely unstructured, and have important consequences for the organisation.
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Programmed Decisions
Programmed decisions involve situations that have occurred enough to enable a definite approach to be developed and applied in the future.
Programmed decisions are routine and simple decisions made to tackle frequently recurring problems and opportunities.
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