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Performance Management (Effective SRM performance measurement systems…
Performance Management
Effective SRM performance measurement systems
Track the performance of all suppliers to some extent, with a focus on critical component suppliers or suppliers with prior quality issue
Collaborate with suppliers on performance measurements, reporting, and improvements
Automate key supplier performance measurement activities
Standardize supplier performance measurement procedure across the organization
Supplier performance measurement
check supplier's
Promptness and flexibility of response to inquiries
Ability to perform on a consistent schedule
Commitment to quality assurance and the process they have in place for enforcing this standard
Financial stability
Investment in technology, which may impact their ability to produce goods or services and also their ability to integrate with an organization's information systems
SCOR metrics
Measuring customer satisfaction
Supplier rating systems
measure from various source
Number of floor failure events
Levels or amounts of conditionally accepted materials
Time line performance
Conformation rates
Methods of sharing ratings with suppliers
Sorecards
Performance alerts
Surveys
Conflicting errors