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Telehealth (Patient perspective (Book online (New pt (Select virtual…
Telehealth
Patient perspective
Book online
New pt
Select virtual clinic- clocktree listed
Select tx CT listed
Reminder-has clocktree listed with instructions
Email written instructions
Text theminder has nothing
Return pt
Select virtual clinic- CT listed
Select tx CT listed
Reminder-clocktree listed with instructions
Email written instructions
Text reminder has nothing
Book by phone
New pt
Call and get verbal walk through when book
Fill out intake
Reminder has full instructions
Text?
Email written instructions
Return pt
Call and get verbal walk through when book
Fill out intake
Reminder has full instructions
Text?
Email written instructions
Gumshoe website has clear instructions and portal
Nothing on MTM website