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PEER SUPPORT in Mental Health (Qualities (Non-judgmental, Empathetic,…
PEER SUPPORT in Mental Health
Principles
Respect
Give and receive support
Shared responsibillity
Mutual agreement
Non-clinical
Benefits
For Peers (including carers)
Personal Benefits
More confident and hopeful
More self-aware
More empowered and more control
Faster recovery
Improved wellbeing & resilience
Less distressed
Improved personal advocacy
Better connected and supported
Peers stand stronger together
Improve social connectedness
Build capacity and capability
Share knowledge & ideas
Build up skills
Share resources and tools
Share lived experience
Offer emotional, social and practical support
Help to navigate the service system
More informed choice
Exercise self determination
Take personal responsibility
New opportunities
Employment
Personal Development
To Services
Better quality service
More person centred
More recovery focused
More strengths based
Better outcomes
Gather feedback
Grow
evidence base
Integrate peer perspectives
Improve services
Remove barriers for service users
More engagement by service users
Better understand service user issues
Better engagement with service users
To Community
Break down stigma
Advocate for systemic change
Voice for marginalised and vulnerable people
Identify & articulate critical issues
Promote family and social recovery
In Tertiary Education
Research
Research more targeted
Broader evidence base
Teaching
Students better informed
Students better prepared
Formal Roles
In Mental Health Services
Embedded in hospital teams
Advisory Groups
Embedded in community teams
In Workplaces
Embedded within teams
Support whole organisation
At Universities or TAFE
Academics
Guest lecturers
Specialist tutors
In Community Services
Volunteers
Group Facilitators
Case workers
Advisors
Crisis, respite & in home carers
Helpliine responders
As Advocates
Policy
Standards and practices
Strategy
Human & legal rights
Social change
Analogies
Soccer team
Peers = players in the game
Carers = supporters on the sidelines
Clinicians = team coaches
Mountain Climbers
Peers = climbers roped together
Carers = support team
Clinicians = rescue services
Training
Informal
On the job
University of life!
Peer support groups
Formal
Cert IV Mental Health
Training courses
University courses
Qualities
Non-judgmental
Empathetic
Listen openly
Compassionate
Want to help
Respectful
Focus on strengths and recovery
Patient
Good coach
Honest