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Impediment (Excess uncertainity (Create certainity of process with clear
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Impediment
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Different
Minimise # of unrelated diff.
Keep things familiar , focus on imp; avoid change for the sake of it.
Loss of face
Help people maintain dignity by celebrating those elements
of the past that are worth honouring and making it clear that the world has changed.
Competence
Over invest in structural reassurance, providing abundant
info, edu, training, mentors, and support system. A period of
overlap, running two systems simultaneously helps ease transitions.
More work
Kanter's law; acknowledge, reward &
recognise unseen sacrifice .
Ripple effect
Enlarge circle of stakeholders.
Consider all affected parties, and work with them.
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Threat
Be honest, transparent, fast & fair.
Loss of control
Leave room for those affected by change to make
choice. Invite others into planning , giving them ownership.