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Sales Calls (Preferred :check: (How? (IVR Questions, Dynamic Phone Numbers…
Sales Calls
Preferred
:check:
How?
IVR Questions
Dynamic Phone Numbers in Quote Flow
Quote Segmentation- Phone Matching
GEO
Why?
More profitable
Longer Retention
Lower cost to service
Who?
UL
More cross-sell oppurtunities
More multi-car
Non-Standard :forbidden:
How?
Quote Segmentation- Phone Matching
Dynamic Phone Numbers in Quote Flow
IVR Questions
Geo
Why?
Less profitable
Shorter Retention
Higher cost to service
Who?
NS Business
Single Car
Very little HO cross-sell
800 Callers
IVR Questions
Zip Code
Web Caller
Dynamic Phone Numbers
Quote Segmentation- Phone Matching